Moxa Remote Connect Suite

Features and Benefits

  • Security with embedded firewall and whitelist remote access control
  • End-to-end data encryption
  • Auto virtual IP mapping eliminates the need for field IP management
  • Transparent tunnels suitable for existing software tools
  • Flexibility for defining the relation between remote connections


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Moxa Remote Connect (MRC) is an easy-to-use, secure, and versatile networking solution designed to seamlessly bridge field devices, engineers, and application servers together over the Internet for industrial applications. The solution combines MRC Server, MRC Gateway, and MRC Client. The MRC Server is a connection management platform that determines how the MRC Gateways and MRC Clients are related. The MRC Gateway is a secure gateway that connects Ethernet-ready devices at remote sites to the MRC Client. The MRC Client is a software tool that allows engineers to choose which remote device to connect to from a user’s laptop. Another benefit of the MRC Server is that it gives administrators a lot of control over the remote connection including during which periods of time it can be accessed and the kind of features that are available.

Users can choose either BYOS (build your own server) business model to have full control of your MRC, or you can choose MRC Quick Link, which is a remote connection service hosted by Moxa to minimize maintenance efforts and allow users to focus more on their business.

Featured Highlights

  • Machine access is fully controlled by machine operators for on-demand maintenance service

  • An embedded firewall allows remote access under whitelist control without disrupting local networks at field sites

  • VPN knowledge is not required to deploy the solution

  • Plug & play operation makes it easy to get up and running

  • Supports existing IT cybersecurity policies

  • Less effort is required from your IT engineers

  • Changes to network configurations are not required at field sites

  • Connect with multiple field machines simultaneously via a virtual IP mapping scheme

User Scenarios

The MRC Suite supports multiple connection types and provides numerous benefits. Below are three examples where the Moxa Remote Connect Suite can benefit engineers and businesses.

On-Demand Remote Maintenance, Diagnosis, and Troubleshooting

To minimize security issues and reduce costs, Moxa Remote Connect allows engineers to build remote connections only when necessary.

Remote Monitoring Minimizes Onsite Maintenance

Moxa Remote Connect helps engineers monitor the status of machines operating at remote sites. Continual monitoring of machine status allows engineers to make adjustments to settings remotely, reducing the need for engineers to make site visits to troubleshoot and fix onsite issues.

LAN-Like Site-to-Site Secure Network Infrastructure

Moxa Remote Connect enables communication between different machines even though the machines are not at the same location. With Moxa Remote Connect, machines can transmit data to and from each other, just as though they were communicating over a local area network (LAN).


Ethernet Interface
10/100BaseT(X) Ports (RJ45 connector) 2
Cellular Interface
Band Options (US) LTE Band B2 (1900 MHz) / LTE Band B4 (AWS MHz) / LTE Band B5 (850 MHz) / LTE Band B13 (700 MHz) / LTE Band B17 (700 MHz) / LTE Band B25 (1900 MHz)
UMTS/HSPA 2100 MHz / 1900 MHz / AWS MHz / 850 MHz / 900 MHz
Universal quad-band GSM/GPRS/EDGE 850 MHz / 900 MHz / 1800 MHz / 1900 MHz
Band Options (EU) LTE Band 20 (800 MHz) / LTE Band 5 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz) / LTE Band 7 (2600 MHz)
UMTS/HSPA 5 (850 MHz) / LTE Band 8 (900 MHz)
Band Option (APAC) LTE Band 19 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz)
UMTS/HSPA 850 MHz / 850 MHz / 900 MHz / 2100 MHz
LTE Data Rate MRC-1002-LTE-US-T: 10 MHz bandwidth: 50 Mbps DL, 25 Mbps UL
MRC-1002-LTE-US-T: 20 MHz bandwidth: 100 Mbps DL, 50 Mbps UL
MRC-1002-LTE-EU-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-EU: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-JP-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-JP: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
HSPA Data Rates 42 Mbps DL, 5.76 Mbps UL (Category 24, 6)
GPRS Data Rates 85.6 kbps DL, 42.8 kbps UL
EDGE Data Rates 237 kbps DL, 237 kbps UL (Category 10, 12)
Antenna Connectors 2 SMA connector(s)
LED Interface
LED Indicators USB, Power, Internet, Cloud, Key, Cellular Signal, Chain
USB Interface
USB Standards USB 2.0
Input/Output Interface
Digital Inputs +13 to +30 V for state 1
-30 to +3 V for state 0
Max. input current: 8 mA
Contact Current Rating 1 A @ 24 VDC
System Power Parameters
Input Current 0.62 A @ 12 VDC
Input Voltage 12 to 36 VDC
Power Consumption 7.44 W
Physical Characteristics
Housing Metal
Dimensions 101 x 27 x 128 mm (3.98 x 1.06 x 5.04 in)
Weight Packaged: 700 g (1.54 lb)
Standards and Certifications
EMI CISPR 32, FCC Part 15B Class A
EMC EN 61000-6-2/-6-4, EN301489-1-52, EN 55032/35
EMS IEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV
IEC 61000-4-3 RS: 80 MHz to 1 GHz: 3 V/m
IEC 61000-4-4 EFT: Power: 2 kV; Signal: 1 kV
IEC 61000-4-5 Surge: Power: 0.5 kV; Signal: 1 kV
IEC 61000-4-6 CS: 10 V
IEC 61000-4-8 PFMF
Safety EN 61010-2-201, UL 61010-2-201
Shock IEC 60068-2-27
Freefall IEC 60068-2-32
Vibration IEC 60068-2-6
Time MRC-1002-T: 954,531 hrs
MRC-1002-LTE-US-T: 561,262 hrs
MRC-1002-LTE-EU: 932,351 hrs
MRC-1002-LTE-JP: 932,351 hrs
Standards Telcordia (Bellcore) Standard TR/SR
Warranty Period 5 years
Details See
MRC Server Software
Amazon AWS EC2 Supports Amazon AWS EC2 service (can be downloaded from AWS Marketplace)
Licensing Apply for an MRC Server License from Moxa’s channels before activating your software portal
MRC Client Software
Operating System Windows 7/10 (32-bit or 64-bit)